Collaboration with Security Staff
My friend, Sue Smith, MSN, RN, CCHP-RN, spent many years providing nursing care in the Ohio Prison System. Her guest post shares words of wisdom from her work experience.
Maintaining a safe and secure environment is the primary mission of correctional facilities – not healthcare. This means that the persons who hold nearly all of the power in correctional facilities are the security officers and administrators. Practicing within the correctional environment means that correctional nurses must learn to cooperate and collaborate with the security staff. Philosophical differences between the two disciplines can be very significant, especially with regard to treatment of prisoners. One of the most difficult adjustments that correctional nurses must make is learning to work with security staff without sacrificing nursing perspective. Making the adjustment is often difficult, but it can be done. Correctional nurses need to remember a few things:
- Security personnel are like most people – they have preconceived notions about how nurses behave and think. Sometimes, correctional staff can be critical of nursing concepts like compassion and patient advocacy, but they still do not like it when nurses do not act as expected. Role modeling expected nurse behavior may invite some teasing, but generally the security staff will have greater respect for the nurses.
- Mutual respect will go a long way to facilitate collaboration with security staff. Correctional officers and administrators have a hard job. Correctional nurses need to recognize this and refrain from being overly critical or judgmental about security perspectives about prisoners – without sacrificing their nursing perspective. Simply put – the words “please” and “thank you”, professional courtesy and consideration will help nurses collaborate with their security colleagues.
- Nurses need to remember that the correctional environment is different than the hospital environment and can be inherently dangerous. While correctional nurses are not really security staff, they do need to remember and be concerned with safety principles so that they do not place themselves and their security colleagues in unnecessary danger.
What are your experiences with collaboration with our correctional officer colleagues? Share your insights in the comments section of this post.
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Inmates Say the Darndest Things!
I’ve written before about the literacy level of our patients. This is not meant in any way to belittle or trivialize their plight. However, they DO send us some interesting messages via sick call slips with some frankly funny requests. I gleaned these gems from my friends over at the correctional nursing forum on allnurses.com. This is a great community of nurses struggling to provide care to our needy patient population and I recommend this group as a place to connect and chat about our specialty.
- I have Fishers
- I am having trouble with towel movements. Please give me something to move my towels
- I need a pedicure- my feet scrubbed, rubbed, and exfoliated
- swollen phallus and itchy knutz
Have you had a chuckle over an inmate sick call request? Share your experience in the comment section of this post.
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A Salute to Our Veterans: Even Those Behind Bars
Several times a year Americans pause to thank our soldiers for defending our freedom and protecting us from harm. We acknowledge the sacrifices made by American soldiers to keep us free this Independence Day. Many of those same soldiers who put themselves in harm’s way are now our patients in jails and prisons across this country. I was surprised to discover the extent of veterans behind bars. A Special Report by the Bureau of Justice lists around 140,000 veterans in our nation’s prisons in 2004. Are any of them your patients? 1 in 10 prison inmates is a veteran, so it is very likely that some of your patients have military history. A significant proportion of inmate patients have served in the armed forces and participated in defending our freedom.
Veteran inmates are higher educated than nonveterans and have shorter criminal histories. One in 5 had actual combat duty. Some of the findings of the report bust typical conclusions we might have about soldiers. For example, veteran inmates are not more likely to abuse alcohol or have mental health conditions than their nonveteran peers. In addition, they are slightly less likely to be using drugs at the time of arrest. These numbers do not vary based on whether they had combat or noncombat duty while serving our country.
What does all this mean for correctional nurses? We care for inmate patients because of their basic human dignity and do not differentiate based on type of crime or our subjective determination of goodness of character. Therefore, veteran or not, we provide nursing care to the best of our ability with the resources at our disposal. However, on this day of gratitude for those who help keep us free, maybe that inmate in pill line or sick call is someone who served…..and they deserve our gratitude, as well as our best nursing care.
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8 Medication Rights – Not 5?
My friend, Lisa Morris Bonsall, MSN, RN, CRNP, Clinical Editor for Lippincott’s Nursing Center.com (@NursingCenter on twitter) wrote this for the Lippincott blog “NursingCenter’s Nursing in the Round Blog. Reprinted here with permission.
8 rights of medication administration
Chances are that some of you may not have known that in addition to the well-known 5 right of medication administration, some experts have added 3 more to the list.When it comes to patient safety, it’s never a bad time to review some of the basics and increase your awareness of newer recommendations. Please add any of your own tips and medication safety advice by leaving a comment. Thanks!
Rights of Medication Administration
1. Right patient
- Check the name on the order and the patient.
- Use 2 identifiers.
- Ask patient to identify himself/herself.
- When available, use technology (for example, bar-code system).
2. Right medication
- Check the medication label.
- Check the order.
3. Right dose
- Check the order.
- Confirm appropriateness of the dose using a current drug reference.
- If necessary, calculate the dose and have another nurse calculate the dose as well.
4. Right route
- Again, check the order and appropriateness of the route ordered.
- Confirm that the patient can take or receive the medication by the ordered route.
5. Right time
- Check the frequency of the ordered medication.
- Double-check that you are giving the ordered dose at the correct time.
- Confirm when the last dose was given.
6. Right documentation
- Document administration AFTER giving the ordered medication.
- Chart the time, route, and any other specific information as necessary. For example, the site of an injection or any laboratory value or vital sign that needed to be checked before giving the drug.
7. Right reason
- Confirm the rationale for the ordered medication. What is the patient’s history? Why is he/she taking this medication?
- Revisit the reasons for long-term medication use.
8. Right response
- Make sure that the drug led to the desired effect. If an antihypertensive was given, has his/her blood pressure improved? Does the patient verbalize improvement in depression while on an antidepressant?
- Be sure to document your monitoring of the patient and any other nursing interventions that are applicable.
Reference: Nursing2012 Drug Handbook. (2012). Lippincott Williams & Wilkins: Philadelphia, Pennsylvania.
Which of these 8 rights is the most challenge in your correctional practice? I would say right response. Share your thoughts in the comment section.
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Failure to Rescue and Nursing Vigilance in Corrections
Failure to Rescue has emerged as an issue in the patient safety movement and is now being addressed as it applies to correctional nursing. I wrote about it last fall and have continued to consider how this concept impacts practice in our specialty. This morning I attended a session in the Updates in Correctional Healthcare presented by Sue Smith, MSN, RN, CCHP-RN, whom I interviewed last year on Correctional Nursing Today. Sue presented a case study based on an actual situation involving an inmate who frequently complained of chest pain without an actual medical event. After multiple episodes he again complained of chest pain. The nurse was busy and said she would assess him after completing the intakes that were at hand. We all know the ending to this story – the patient was really having an MI this time and expired before the nurse arrived to assess and render care. Correctional nursing practice seems a specialty particularly vulnerable to this phenomenon.
Failure to rescue is defined as the inability to save a patient’s life when the patient is experiencing a life threatening event. Although it originally began as a general term, it now has focused on nursing care as nurses are usually the vigilant individual at the bedside monitoring patients or, as in the case of corrections, the first and main staff member to see and evaluate an inmate-patient. Failure to rescue often involves a patient under care for a noncritical medical condition who began to show signs of an impending issue. The nurses failed to connect the dots or report the condition up the chain of command. The following factors have been found to contribute to rescue failure:
- Staffing issues: Not enough staff to allow the nurse to focus on monitoring symptoms rather than just tasks
- Levels of licensures: Expecting higher level functioning from staff members with limited scopes of practice such as LPN or LVN staff
- Levels of Experience: Inexperienced nurses who are refining their skills may overlook issues and symptoms. Ability to analyze patterns and symptoms to respond appropriately. However, there can be a downside to experience as it can lead to tunnel vision and mental short-cuts. We can see this in correctional practice as we deal frequently with inmates who may be manipulating the system for secondary gain.
- Task orientation: Overly concerned with getting tasks done make staff too busy to notice.
Nursing requires engaged analysis and trending of information to make meaning of assessment and response data presented to us by our patients.
Another issue leading to failure to rescue is the communication system among care providers including the nurse/physician relationship. I talked about communication in an earlier post. If nurses are hesitant about contacting the physician provider or nurse practitioner, the.y may not respond to subtle changes in a patient’s status
Security concerns can restrict your access to the supplies you need to initiate action. This can discourage action when so many tasks are at hand that much be done.
The frequency of emergency assessments can reduce vigilance. If nurses are interrupted constantly in duty performance, patient error can result.
Our inmate patients lend toward failure to rescue – they can be hard to care about, manipulative, have hidden agendas and potential for violence. To what degree does this affect our ability to provide vigilant nursing care? An interesting question to ponder.
This was an intriguing presentation. Do you think failure to rescue is a concern in corrections?
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Nurse’s Week: A Time to Renew and Revitalize
In the midst of National Nurse’s Week is a great time to take care of the you that is a nurse. Our role and our primary gender (still female but welcome you men out there) often lead us to give without replenishing our source. Take some time this week to measure your stress load and include some activities to recharge your batteries and restock the larder. Here are some ideas for your consideration (Kleinpell, 2000):
· Incorporate exercise and relaxation into your daily routine.
· Eat a balanced diet.
· Get adequate sleep, especially if your work involves shift rotation.
· Evaluate your career and set goals for career advancement.
· Set several goals you want to accomplish in the upcoming year. Strategize a plan to help accomplish those goals.
· Plan for a vacation, recognizing that vacation time at home can be more relaxing than going away.
Need some CE credit? Check out this FREE CE offering from Nurse.com: From ‘Distress’ to ‘De-stress’ with Stress Management
Another great way to de-stress – take a break and do something fun! Try this complimentary mobile app game from the Campaign for Nursing was developed in recognition of the need for nurses to decompress and unwind. Nurses, nursing students or anyone interested in nursing can play online at www.discovernursing.com/happynurse. It will also be available soon in the iTunes App Store.
This year, celebrate Nurses Week right -celebrate you and your accomplishments. That way, you will stay recharged and ready to create an exciting and challenging work environment.
So, what do you like to do to recharge and recenter yourself after a long stint of nursing? Share your favorite activities in the comments section.
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Correctional Nurses: Trusted to Care
This year’s National Nurses Week theme is “Nurses: Trusted to Care”. I’m always excited to see what the year’s Nurses Week theme is and how it might
relate to our specialty practice. This year is no exception.
Trusted
For many years nurses have topped the list of professionals most trusted by the public. I think correctional nurses are highly trusted by our inmate-patients, as well. In a vulnerable environment where command and control takes precedence, nurses are often the individuals trusted with confidences. Inmates are more likely to risk showing fear or revealing concerns to a nurse in the medical unit than the officer on the housing unit. Are you trustworthy with the information shared? I don’t mean keeping secrets or protecting rule-breaking, that is unsafe and inappropriate. I mean, do you handle considerately the questions that might be asked or the fears that may be revealed? Can you be trusted to do the right thing for your patient? I think these are the difficult questions we answer every day in correctional nursing. It is this trustworthiness that gives value to our work and makes a difference in the lives of our patients.
Care
This second primary word in the annual theme is particularly challenging in the corrections specialty. How do nurses exhibit and implement care in our setting? For many nurses, care is exhibited through touch and empathy, yet these actions are neither safe nor acceptable in most correctional settings. Correctional nurses must find unique and original methods to exhibit care. Caring in correctional nursing includes many things. Here is my list for consideration.
- Treating the inmate-patient with dignity and humanity
- Taking seriously and evaluating each medical request
- Maintaining relationship boundaries which protect both the patient and the nurse
- Truly listening to the patient to seek out the underlying meaning of their request or concern
- Willing to advocate for the patient in the security system for their medical and mental health needs
What would you add to my starter list of correctional nursing evidence of caring?
Correctional Nurses: Trusted to Care- let’s make this our theme for the entire year and not just this week. Thank you for your efforts to care for and provide care to a challenging patient population. I am honored to be counted among your ranks.
What’s It Like to Be a Correctional Nurse?
Gina over at the CodeBlog recently interviewed me about correctional nursing. She asked some interesting questions about what we do in corrections and how care is organized. Check out the post for the full interview. She is interviewing nurses working in unusual specialties for an ongoing series.
Correctional Nursing does qualify as an unusual specialty. Very few children say something like “I want to be a nurse and take care of prisoners when I grow up”. Yet 1 in 100 Americans is behind bars today, making the need for correctional nurses ever present.
What’s it like being a correctional nurse? We need to get the news out to the world that this challenging specialty is in need of good nurses. I hope you will join me in my efforts to make the world of correctional nursing more visible in 2011.
How would you have answered Gina’s questions about correctional nursing? If you have a response different from my own, include it in a comment to this post.





