Communication is a key component of delivering correctional healthcare. Correctional nurses must overcome many communication barriers in order to manage patient care in a jail or prison. Various communication networks are necessary. Nurses must communicate well with other nurses, among the healthcare disciplines and with custody officers to accomplish paitent goals. Guest for this program is Nicole Heffner, BSN, RN, CCHP. She is Health Services Administrator for Lehigh County Prison in Allentown, Pennsylvania, a maximum security jail with an average daily population of 1100 and annual admissions of around 5600. Nicole works for PrimeCare Medical Corporation, which contracts with Lehigh County to provide health services to their inmate population.