Keeping patients safe from clinical error and unintended harm is a responsibility of every health care professional, system, and organization. While community health care settings have been instituting patient safety concepts since the 1990’s, correctional health care is just beginning to transfer these concepts to the unique setting and patient population of the criminal justice system. Safety experts in traditional…
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In an earlier post, I discussed the importance of quickly developing a trust relationship with inmates. We are often given only a short time to get to the bottom of a health issue. Respect, honesty, listening, and follow-through go a long way toward overcoming the inherent distrust our patients have for those in authority. There are ways we might naturally…
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Jim Martin, MPSA, CCHP, Accreditation Specialist with the National Commission Correctional Health Care (NCCHC), joins Lorry to talk about communication with incarcerated patients. He presented a session on Strategic Bedside Manner: How to Tactically Speak with Inmates at the NCCHC Spring Conference on Correctional Health Care in Atlanta, April 29-May 2, 2017. Words have power, and they are particularly powerful…
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